Come Work With Us

You’ve come to the right place if you’re looking for an interesting and challenging supply chain software career.

Open Sky Group is an expert supply chain technology company specializing in JDA Warehouse Management and JDA Warehouse Labor Management software implementations. We have a cooperative and flexible working environment with excellent growth opportunities. Each new employee is assigned a coach and we typically work in teams. Open Sky Group also believes in giving employees the right tools to do the job and takes that commitment very seriously.

We offer competitive salary and benefits similar to that offered by big companies, including Health, Dental, Vision and Disability Insurance. We also offer some unique extras not typically found.

Our Values

Open Sky Group’s values illustrate the characteristics we want each and every employee to embody in their work life.

  • Attitude – A positive attitude and enthusiasm, doing what it takes and inspiring others to do the same
  • Autonomy – Little to no management required, intuitively prioritizes, holds self-accountable
  • Candor – Not afraid to ask questions respectfully, frankness and the ability to hold others accountable
  • Creativity – Innovative, problem-solving, adaptable and flexible as to how problems are solved
  • Caring – Eager to help others, attention to detail, consistency, protecting the brand, willing to take ownership of issues
  • Mastery – An expert today or could be in five years, never stops learning, attention to detail and consistency
  • Fun – A genuine passion for life, fun to work with, has an interesting life outside of work

Positions Available

Open Sky Group is always looking for great people to add to our Supply Chain Software and Consulting practices. Below are our current open positions.

All applicants should have legal status to work in the United States. Work from home opportunities are available for persons with the right work experience and abilities.

Supply Chain Consultant

The Supply Chain Consultant is a key member of Open Sky Group implementation project teams and is responsible for the overall design and implementation required to meet clients’ needs. Supply Chain Consultants develop a plan to deliver a complete solution and work with client organizations to enhance supply chain and logistics performance through strategic planning, process re-engineering and/or information technology implementation.

Responsibilities

  • Participate in solution design and analysis along with the implementation project team
  • Share best practices and be consultative to clients throughout duration of the project
  • Produce a detailed functional design document to match client requirements
  • Co-implement the configuration of the solution
  • Guide clients through system implementation of additional functionality
  • Prioritize issues and projects
  • Identify clients’ problems, opportunities and risks
  • Gather and analyze relevant data
  • Conduct client interviews and facility visits
  • Work with clients to implement solutions
  • Participate and lead project meetings with clients as needed
  • Participate in internal projects as required
  • Participate in pre-sales, industry and marketing activities as needed
  • Stay current with industry trends and best practices

Preferred Skills & Experience

The ideal candidate must be self-motivated with a track record in supply chain consulting and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding client base. Candidate must be organized and analytical, adept at working as part of a team, able to design and implement a project schedule and able to handle multiple priorities in a fast-moving environment. Additional preferred qualifications are:

  • B.S. degree in Supply Chain Management, Computer Science, Engineering, Business or equivalent
  • Exceptional written and oral communication skills; ability to explain technical concepts to non-technical people and manage client expectations
  • Ability to work autonomously and effectively with executives and staff members at all levels within Open Sky Group and within our clients’ organizations
  • Ability to prioritize and manage multiple tasks simultaneously
  • Experience with JDA Warehouse Management system concepts and configuration
  • Experience with other WMS/Labor software (Manhattan, HighJump, etc.)
  • Willingness to travel to client locations (up to 50%)
  • Ability to understand business requirements and convert them into solution designs
  • Ability to demonstrate good judgment and a pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
  • Maintain professional knowledge and relationships within the Open Sky Group ecosystem
  • Two+ years of relevant experience in supply chain consulting

Preferred Location

  • Must be legally authorized to work in the United States
  • Open to other locations
TMS Consultant

The TMS Consultant is responsible for applying knowledge and expertise around the TMS product and services to the overall design and implementation required to meet clients’ needs.  This consultant develops a plan to deliver a complete solution and works with client organizations to enhance supply chain and logistics performance through strategic planning, process re-engineering and/or information technology implementation.

Specific Duties and Responsibilities

  • Work with clients to maintain and enhance complex enterprise Transportation Management Systems (TMS)
  • Collaborate with a team to ensure completion of deliverables and phases throughout the lifecycle of the project
  • Utilize project management and support tools to document progress and guarantee timely completion of assigned tasks
  • Communicate updates and impediments with teammates and managers
  • Build relationships with clients, both on-site and through email and phone
  • Share best practices and be consultative to clients throughout the duration of the project
  • Produce a detailed, functional design document to match client requirements
  • Co-implement the configuration of the solution
  • Prioritize issues and projects
  • Participate in internal projects as required
  • Identify clients’ problems, opportunities and risks
  • Gather and analyze relevant data
  • Conduct client interviews and facility visits
  • Participate in pre-sales activities as needed
  • Participate and lead, when needed, project meetings with clients
  • Participate in industry and marketing activities as needed
  • Maintain a high level of confidentiality when working with client information
  • Stay current with industry trends and best practices

Preferred Skills and Experience

The ideal candidate must be self-motivated with a track record in supply chain consulting and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding client base. Candidate must be organized and analytical, adept at working as part of a team, able to design and implement a project schedule and able to handle multiple priorities in a fast-moving environment. Additional preferred qualifications are:

  • B.S. degree in Supply Chain Management, Computer Science, Engineering, Business or equivalent
  • Experience with JDA TMS concepts and configuration
  • Experience with other TMS software
  • Willingness to travel to client locations (up to 50%)
  • Exceptional written and oral communication skills; ability to explain technical concepts to non-technical people and manage client expectations
  • Ability to work autonomously and effectively with executives and staff members at all levels within Open Sky Group and within our clients’ organizations
  • Ability to prioritize and manage multiple tasks simultaneously
  • Ability to understand business requirements and convert them into solution designs
  • General understanding of transportation, transportation concepts, understanding of freight rates, logistics functional processes, familiarity with standard transportation transactions (204,214,754,856,990).
  • Ability to demonstrate good judgment and a pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
  • Maintain professional knowledge and relationships within the Open Sky Group ecosystem
  • Two+ years of relevant experience in supply chain consulting

Preferred Location

  • Must be legally authorized to work in the United States
  • Open to other locations
JDA RedPrairie® Developer

The focus for a JDA RedPrairie Developer will be on creating quality software and finding practical, common sense solutions that solve our clients’ real business problems, deliver real results and are cost effective to implement.

You must understand that you are paid to create something of value for someone else – and that someone else is our client. We embrace refining requirements and incremental delivery of solutions and understand that software development is best done using an iterative approach. In a nutshell, we work in the real world with real people who don’t always know what they want until they get their hands on the software.

Specific Duties and Responsibilities

  • Read/Write Technical Specifications
  • Read/Write Test Plans
  • Software Configuration, Development and Installation
  • Client Support

Characteristics

  • Very technical / computer savvy
  • Able to learn functional aspects
  • Able to gain business acumen
  • Able to learn all tools and technologies
  • Knowledge of operating systems such as Unix and Windows Server a big plus
  • Degree in computer science or computer engineering a plus
  • Excellent problem solving skills/troubleshooting (trace files) and triage

Requirements

  • Actual implementation or work experience with supply chain execution systems applications such as JDA RedPrairie, Manhattan Associates, i2 Technologies, OTM, SAP EWM, HighJump, Infor and Accellos
  • Knowledge of programming is required and experience with languages such as SQL, Java, C, Visual Studio, etc. a big plus
  • Up to 92% travel (historically this position averages 30% travel)
  • Legally authorized to work in the United States
JDA RedPrairie® Implementation Leader

The focus of the JDA RedPrairie Implementation Leader will be on creating quality software and finding practical, common sense solutions that solve our clients’ real business problems, deliver real results and are cost effective to implement.

You must understand that you are paid to create something of value for someone else – and that someone else is our client. We embrace refining requirements and incremental delivery of solutions and understand that software development is best done using an iterative approach. In a nutshell, we work in the real world with real people who don’t always know what they want until they get their hands on the software.

Specific Duties and Responsibilities

  • Read/Write functional specifications
  • Read/Write technical specifications
  • Read/Write/Design business processes
  • Serve as primary client contact
  • Accountable for project success
  • Team Leader
  • Software configuration, development and installation
  • Client Support

Characteristics

  • Strong business acumen
  • Capable of doing a whole project solo
  • Highly organized
  • Great planner
  • Excellent problem solving skills/troubleshooting (trace files) and triage
  • Desire to learn on own
  • Excellent written communication skills
  • Excellent customer relation skills
  • Professional demeanor
  • Comfort and skills with tools, technology, functionality and business processes
  • Warehouse work experience or understanding of the accounting behind inventory management
  • Experience with other supply chain execution systems applications such as Manhattan Associates, i2 Technologies, OTM, SAP EWM, HighJump, Infor and Accellos is a big plus

Requirements

  • Actual implementation or work experience with RedPrairie; MOCA, Integrator, SQL, PL/SQL, C or Active Report
  • Experience leading multiple supply chain execution system projects
  • Up to 92% travel (historically this position averages 30% travel)
  • Legally authorized to work in the United States
JDA RedPrairie® Solutions Architect

The focus of a JDA RedPrairie Solutions Architect will be on creating quality software and finding practical, common sense solutions that solve our clients’ real business problems, deliver real results and are cost effective to implement.

You must understand that you are paid to create something of value for someone else – and that someone else is our client. We embrace refining requirements and incremental delivery of solutions and understand that software development is best done using an iterative approach. In a nutshell, we work in the real world with real people who don’t always know what they want until they get their hands on the software.

Specific Duties and Responsibilities

• Design and create enterprise solutions
• Read/Write functional specifications
• Read/Write technical specifications
• Read/Write/Design business processes
• Read/Write test plans
• Software configuration, development and installation
• Client Support

Characteristics

• Strong business acumen
• Highly technical / computer savvy
• Master of all tools and technologies
• Excellent problem solving skills/troubleshooting (trace files) and triage
• Experience with other supply chain execution systems applications such as Manhattan Associates, i2 Technologies, OTM, SAP EWM, HighJump, Infor and Accellos is a big plus

Requirements

• Actual implementation or work experience with RedPrairie
• Up to 92% travel (historically this position averages 30% travel)
• Legally authorized to work in the United States

Senior Analyst, Managed Support Services

The Senior Analyst is a key member of the Open Sky Group Managed Support Services team and is responsible for the resolution of escalated support incidents, or escalation of support incidents to the appropriate Analyst or Manager on the Managed Support Services team. The Senior Analyst works as a team member along with other Analysts and the Managed Support Services Manager to resolve incidents and implement preventative maintenance measures.

Specific Duties and Responsibilities

  • Resolve escalated support incidents, determine root cause and document resolution
  • Identify proactive opportunities and escalate to other Analyst or Manager
  • Implement proactive solutions as directed by manager
  • Coach, train and mentor Analysts
  • Support other Analysts
  • On-call rotation to include nights and weekends
  • Continue to learn new skills and stay current with technology used in the industry

Preferred Skills and Experience

The ideal candidate must be self-motivated with a track record in supply chain technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding client base. Candidate must have experience/working knowledge of warehouse operations as well as experience with JDA WMS/LMS configuration and custom development. Candidate must be organized and analytical, adept at working as part of a team and able to handle multiple priorities in a fast-moving environment. Additional preferred but not required qualifications include:

  • B.S. degree in Computer Science, Software Engineering, MIS or equivalent
  • Experience with other WMS or LMS software (Manhattan, HighJump, etc.)
  • Experience with SQL and writing complex queries
  • Experience with Microsoft Windows operating systems
  • Experience with Virtual Machines
  • Strong communication skills
  • Strong analytical skills
  • Able to provide clear, concise documentation
  • Able to solve problems quickly and efficiently and if not able to solve problems due to lack of skills or information, acknowledge the need to escalate to next level
  • Maintain professional knowledge and relationships with the Open Sky Group ecosystem

Requirements

  • Must be legally authorized to work in the United States
Analyst, Managed Support Services

The focus of an Analyst will be on resolving support incidents for our clients or escalating support incidents to the appropriate Analyst on the Managed Support Services team. The Analyst works as a team member along with other Analysts and the Managed Support Services Manager to resolve incidents and implement preventative maintenance measures.

Specific Duties and Responsibilities

  • Resolve support incidents
  • Handle multiple priorities
  • Escalate support incidents when the complexity exceeds scope of training, skills or responsibilities
  • Continue to learn new skills and stay current with technology used in the industry to progress to next level Analyst
  • Solve problems quickly and efficiently and when unable to resolve due to lack of skills or information, acknowledge the need to escalate to next level
  • Maintain professional knowledge and relationships with the Open Sky Group ecosystem

Characteristics

  • Able to multitask in a fast-paced environment
  • Able to provide clear, concise documentation
  • Adept at working as part of a team
  • Strong analytical, communication and organizational skills
  • Self-motivated with a track record in supply chain technologies
  • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding client base
  • B.S. degree in Computer Science, Software Engineering, MIS or equivalent
  • Experience/working knowledge of warehouse operations
  • Experience with JDA WMS or LMS configuration and custom development
  • Experience with other WMS or LMS software (Manhattan, HighJump, etc.)
  • Experience with SQL and writing complex queries
  • Experience with Microsoft Windows operating systems
  • Experience with Virtual Machines

Requirements

  • Must be legally authorized to work in the United States
  • Must work at Open Sky Group Office
Infrastructure Architect

The Infrastructure Architect designs and implements information systems to support the enterprise infrastructure of an organization. They ensure that all systems are working at optimal levels and support the development of new technologies and system requirements. Infrastructure Architects generally lead and direct a team and report directly to top management.

Specific Duties and Responsibilities

  • Participate in architectural design with the implementation project team
  • Assist clients in configuring infrastructure requirements for hosting JDA and related products
  • Lead design and review of the new infrastructure
  • Complete pre-configuration and configuration of infrastructure
  • Install, upgrade and patch JDA Software WMS & WLM applications
  • Manage migrations of existing JDA WMS & WLM implementations to new environments
  • Share best practices and be consultative to clients and implementation team throughout duration of the project
  • Maintain skills and keep knowledge fresh and current as well as expand knowledge into other related software applications
  • Analyze infrastructure requirements
  • Participate in industry and marketing activities

Preferred Skills and Experience

The ideal candidate must be self-motivated with a proven track record in supply chain technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding client base. Candidate must be organized and analytical, adept at working as part of a team, able to design and implement a project schedule and able to handle multiple priorities in a fast-moving environment. Additional preferred qualifications are:

  • B.S. degree in Computer Science, Software Engineering, MIS or equivalent (Microsoft or industry certifications a plus)
  • Advanced experience with JDA WMS & WLM installation and configuration
  • Linux and Windows server configuration and maintenance
  • Microsoft SQL Server and/or Oracle RDBMS exposure and experience in troubleshooting
  • Web server and application server administration and web applications deployment experience
  • Networking and secure communications experience a plus
  • Experience with other WMS/WLM software (Manhattan, HighJump, etc.) preferred
  • Strong communication skills (written and spoken)
  • Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business constraints
  • Able to demonstrate good judgment and a pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
  • Maintain professional knowledge and relationships with the Open Sky Group ecosystem
  • Ability to understand business requirements and convert them into solution designs
  • Six or more years of relevant experience in professional services
  • Four or more years of JDA WMS or WLM integration and/or implementation experience
  • Cloud experience preferred

Requirements

  • Must be legally authorized to work in the United States
  • Open to other locations
Marketing Coordinator

Open Sky Group is a growing company with a fantastic culture and drive to be the best supply chain consultants on the planet. The Marketing Coordinator is a new role for Open Sky Group (OSG) and reports directly to the VP of Marketing. This is a generalist position with lots of variety from day-to-day and many opportunities to learn and increase responsibility. This role is considered full-time, non-exempt and will work remotely.

Specific Duties and Responsibilities

  • Increase the accuracy and effectiveness of communications by maintaining CRM (Salesforce) and email program data
  • Manage and build various email lists and campaigns using templates, calls-to-action and developed or new content as well as increasing productivity of email sends via list segmentation, optimizing nurture tracks, minimizing list decay and unsubscribes.
  • Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email and other programs.
  • Assist with social media platforms (Twitter, LinkedIn, Facebook, etc.) by managing posts, assisting with campaign development, selecting and creating coordinating visuals and interacting with audiences to ensure quality growth. Explore new ways and social networks to engage our target buyers.
  • Plan, prepare and execute all tasks related to attending selected trade shows and conferences including, but not limited to; booth logistics/shipping, set-up, tear-down, providing support of attendees and guests
  • Maintain and improve OSG’s web presence through various activities including monitoring, updating content, reporting and analysis
  • Research and gather information on various news outlets, post news releases to wire service, website, SharePoint and other outlets
  • Coordinate, maintain and provide content organization for Thought Leadership and PR programs and edit web, print and media content
  • Be an agent of continuous improvement by tracking results and assisting with reporting and analysis of marketing programs
  • Champion OSG’s brand internally and externally by developing a thorough understanding of message and identity
  • Document department process in OSG Wiki
  • Other tasks, as assigned.

Required Skills & Experience

  • 2-3 years of marketing experience
  • BA/BS degree in marketing or equivalent work experience
  • Strong communicator with high attention to detail
  • Ability to work remotely in an environment free from distraction
  • Strong sense of autonomy to handle tasks independently
  • Strong technical skills using all forms communication including phone, text, email and chat/work sharing software (Microsoft Teams, Slack, etc.)
  • Working knowledge of HTML/CSS, Adobe Creative Suite or similar technologies preferred
  • Working knowledge of Microsoft Office, Salesforce, WordPress or Google Analytics, preferred
  • Experience operating video/editing equipment, coordinating public relations, corporate communications or content marketing, preferred

Work Location & Travel

  • Must be legally authorized to work in the United States
  • Located in Southeastern Michigan, preferred
  • Some travel required (2-4 trips per year, est.)

Physical Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The employee is regularly required to talk and hear.
  • The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • This position requires the ability to occasionally lift, carry or pull office products and supplies, up to 40 pounds.
  • This position requires the ability to travel by airplane and/or car.
Internships - Technical Focus

We are seeking energetic, responsible, technical interns to join our fast-paced and growing global organization. You may be focused on one department or your assignments may potentially cross over into several departments. Assignments may vary based on your skills and experience and performance. You will be expected to learn the ins and outs of our daily routines and procedures within the scope of your assignment. This is a great way to gain real-world experience before graduation which will increase your worth to potential employers. It could also lead to a position after graduation with Open Sky Group!

Specific Duties and Responsibilities

We have several intern positions in many departments. The duties and responsibilities will vary greatly from department to department and even within a department. We will try to match you to the most appropriate department and assignments based on your career goals and aspirations. Please be as specific as possible in your cover letter to help us understand your skills, experiences, career goals and aspirations. Be truthful. Be creative.

Based on your assignment duties may include:

  • Communicate clearly in the spoken and written word
  • Shadow multiple positions and train in a variety of tasks
  • Create, modify, and maintain reports and labels for clients in various technologies
  • General IT tasks such as installing Windows 10, setting up user accounts, etc.
  • Software development in Java, Python and/or SQL
  • Perform system health checks and system monitoring
  • Produce, update, and/or proofread technical documents and user guides
  • Warehouse Management System (WMS) configuration
  •  Travel to client locations to support project teams in the field
  • Maintain source code repositories
  • Software testing and user training
  • Design, set up, and testing of warehouse process flows in the WMS
  • Take notes during meetings; type documents, drafts and reports, build spreadsheets, databases, PowerPoints and Visio, etc.

Requirements

  • High school diploma or equivalent, accredited university/college program a plus.
  • One or more programming languages (technical assignments only); Java, SQL a plus
  • Understanding of build tools such as ant, maven, make, gradle, etc. (technical assignments only)
  • Video editing skills (education assignments only)
  • Excellent written and verbal communication skills
  • Self-directed and able to work without supervision as well as part of a team
  • Highly proficient computer skills (all positions), including Microsoft Office Suite (Word, PowerPoint, Excel, Visio, Project) and the ability to learn new software quickly
  • Understanding of software development lifecycle (technical assignments only); working knowledge of source control management (git/SVN) or DevOps a plus
  • Energetic and eager to tackle new projects and ideas
  • Must be 18 years of age
  • Legal authorization to work in the United States
Internships - Administrative Focus

We are seeking energetic, responsible, technical interns to join our fast-paced and growing global organization. You may be focused on one department or your assignments may potentially cross over into several departments. Assignments may vary based on your skills and experience and performance. You will be expected to learn the ins and outs of our daily routines and procedures within the scope of your assignment. This is a great way to gain real-world experience before graduation which will increase your worth to potential employers. It could also lead to a position after graduation with Open Sky Group!

Specific Duties and Responsibilities

We have several intern positions in many departments. The duties and responsibilities will vary greatly from department to department and even within a department. We will try to match you to the most appropriate department and assignments based on your career goals and aspirations. Please be as specific as possible in your cover letter to help us understand your skills, experiences, career goals and aspirations. Be truthful. Be creative.

Based on your assignment duties may include:

  • Communicate clearly in the spoken and written word
  • Perform clerical duties
  • Assist with general accounting and bookkeeping
  • Shadow multiple office positions and train in a variety of tasks
  • Take notes during meetings; type documents, drafts and reports, sort and manage files, build spreadsheets and databases, PowerPoints and Visio, etc.
  • Coordinate email campaigns, organize digital files and content, conduct research, draft content for social media, work with CRM and email tool to input/update data, etc.
  • Travel to clients to support project teams in the field
  • Train and assist with Time and Expense management system.

Requirements

  • High school diploma or equivalent, accredited university/college program a plus.
  • General accounting skills (finance assignments only); knowledge of QuickBooks Desktop a plus
  • Video editing skills (education assignments only)
  • Detail-oriented (marketing assignments especially)
  • Excellent written and verbal communication skills
  • Self-directed and able to work without supervision as well as part of a team
  • Energetic and eager to tackle new projects and ideas
  • Highly proficient computer skills (all positions), including Microsoft Office Suite (Word, PowerPoint, Excel, Visio, Project) and the ability to learn new software quickly
  • Must be 18 years of age
  • Legal authorization to work in the United States