How to Have a Great WMS Conference Room Pilot (Part 2)

While delivering your first focused session of the CRP covering a topic with the right people in the room, someone raises their hand and says, “That’s great, but what about when this happens?” Hopefully, you can respond with a workaround or pre-planned exception process that will solve this new scenario that has come to light. There will be some questions that either uncover a new requirement or invalidate assumptions about an existing one that create a new scenario that cannot be solved by the current software or configuration or processes. This is what we call a gap.

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WMS Conference Room Pilot Mind The Gap