Many things change and often for the better. However, after reading an article in the Huffington Post last year, we realized that one of the challenges of implementing WMS software in the past 20 years has not gotten much better in the last 11 – Illiteracy. Another warehouse workforce language challenge that has grown in the last 20 years in the US (more in some parts of our country than others) is English as a Second Language (ESL). According to a recent Wall Street Journal article, almost one in ten adults of working age in the U. S. has limited proficiency in English.
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If you’re in IT, having a great user software change request form can make your life much easier. Here’s a good approach to consider, with recommended questions and the reasoning behind the questions, as well as an example for each:.
