RedPrairie Consulting Services

Our JDA RedPrairie Consultants have been helping clients since 2006, with over 270 successful projects ranging from WMS and TMS upgrades and implementations to integration of ERP systems.

Technical Consulting Services for JDA RedPrairie Software

Open Sky’s RedPrairie consultants have seen and worked on a wide variety of configurations and applications. RedPrairie is now part of the JDA Software Group (www.jda.com). It would be impossible to list every single task our experienced team is capable of so if you aren’t seeing what you need here, please contact us.

Audit & Assessment

As an independent integrator with deep technical and functional expertise with JDA RedPrairie Software, Open Sky consultants are well-positioned to deliver a non-biased assessment of your JDA RedPrairie application software and database server. Clients request these assessments for multiple reasons, including:

  • Continuous improvement – How can we get more out of our investment?
  • Business changes since original configuration – How can we adapt the system to changes?
  • System performance or stability – Is the performance of the system less than optimal?
  • Trust but verify – Did the original implementer of the solution do what they said they would do?

Sometimes this request for assessment comes during the implementation phase, when the cost of enhancements and modifications starts to get out of control. If it hasn’t already been done, the question has to be asked, “Are we modifying the software to fit a process or modifying a process to fit the software?”

Sometimes after an implementation, there is doubt about the new system’s ability to meet the business needs. And, depending on who drove the implementation, the Gap list (a list of shortcomings of the system) can differ significantly even within two divisions of the same company. This might be due to throughput, stability, performance or a host of other reasons. A third party can audit and assess the implementation and ask the questions that might not have been asked (or were forgotten).

No matter what your reason for needing a JDA RedPrairie Consultant, Open Sky has a proven track record of helping clients who are not fully satisfied to become highly satisfied software users. Our approach to these types of assessments is to take a deep dive into all of the major components that make up your JDA RedPrairie solution and deliver a prioritized list of improvements designed to help you get your system performing the way it should. Our interventions have saved millions of dollars in unnecessary software replacements, not to mention countless hours of frustration.

Systems Architecture Planning

One of the challenges when implementing a best of breed solution like a JDA RedPrairie WMS is how to fit it into the overall enterprise solutions architecture of your company. Open Sky’s consultants have seen many different ways that JDA RedPrairie solutions fit into different companies based on what is most important to a particular organization. Whether it’s having your applications in the cloud, using middleware for integration, choosing the operating system and hardware platform or simply deciding how many environments you might need, Open Sky’s JDA RedPrairie Consultants with their years of practical experience will increase your confidence in your overall plan.

Application & Database Tuning

Does your operation ever get ahead of your JDA RedPrairie WMS? Have your pick lanes ever been idle while the WMS struggled to catch up? The problem might be an inefficient database. The JDA RedPrairie application is very powerful and flexible and can be setup to run on different operating systems and database platforms – and Open Sky has years of experience helping clients to tweak and tune this application and database to optimal performance. Before you invest in more hardware, it might be a good idea to make sure the engines are tuned up and running at peak performance. If you are not yet experiencing these issues, that’s a good thing. It might still be worthwhile to use our RedPrairie Consultants proactively to analyze your database and substantially lower the likelihood of performance problems through preventive maintenance. For some tips on things you can do yourself, see Open Sky’s WMS Efficiency Tips.

Data Archiving & Purging

Many companies struggle with data retention. Some departments will want to access data for years and some regulations require a specific window of data retention – these requirements must be balanced against performance. One of the great aspects of the JDA RedPrairie suite of software is the amount of data available to analyze, dissect and use to assist your organization in making improvements. The flip side of that advantage is that it can create some challenges in terms of system performance when those masses of data produced are not archived or purged at the right levels and intervals. Our experienced JDA RedPrairie consultants can help you determine the right solution for maintaining the health and stability of your data through proper purge and archive processes.

Alerting and Visibility

Most companies benefit greatly from the increased visibility and alerting features that come with best of breed solutions like JDA RedPrairie. Our JDA RedPrairie consultants have helped many clients implement the Event Management Solution (EMS), create web based visibility applications and integrate to best-of-breed dashboard solutions. Open Sky can help you get the most out of your  JDA RedPrairie investment by fully leveraging all available alerting and visibility options through the services provided by our JDA RedPrairie consultants.

Vendor Compliance

Vendor compliance is a broad and complicated topic covering everything from EDI messaging to the bar code format that is printed on your shipping labels. Open Sky has helped clients navigate complex and ever-changing vendor compliance requirements and given them the ability to reduce or eliminate chargebacks and maintain high performance levels on vendor scorecards. If your company is just beginning your vendor compliance program, or trying to get a better handle on an already large compliance program, Open Sky’s JDA RedPrairie consultants can help you make sense of it all and bring chargebacks under control.

Reach new heights of supply chain efficiency by putting Open Sky’s JDA RedPrairie Consultants to work for you today!

The Open Sky Group, LLC is an independent company providing consulting services for RedPrairie Supply Chain Software Solutions and is not affiliated with or endorsed by RedPrairie Corporation, now part of JDA Software Group, Inc. RedPrairie® is a registered trademark of JDA Software Group, Inc.

JDA RedPrairie Consultants | Software Upgrades

Open Sky’s JDA RedPrairie Consultants help clients reach new heights of supply chain efficiency by creating and executing plans to make full use of the technology in JDA RedPrairie software upgrade and implementation projects through the following stages:

Project Planning & Management

Open Sky employees are practitioners of Agile SCRUM and we utilize Agile SCRUM methodology in all of our project work. Our clients tell us that they love our Open Sky Daily Status Reports so there is never any doubt where a project is and when it will be done.

Setup & Configuration

Before implementing a new software package, Open Sky conducts a thorough review with your team of the existing systems and processes in place and draws a clear picture of the current state of your systems. This helps in making sure the new JDA RedPrairie software is configured to your business and processes and that the sets of tasks that need to happen are brought forward into the new system. Depending on the current set up, these may be prioritized or grouped so that the most vital functions are taken care of first. Because Open Sky’s JDA RedPrairie consultants design, build and then test the configuration, it ensures that your new system is capable of completing the designated tasks before any of your current data is translated, and well before the new JDA RedPrairie system is rolled out for the first time:

  • Configuration Design - Open Sky approaches Setup and Configuration using our proven Implementation Methodology, whether we are simply enabling a new module like Work Orders or if we are implementing a complete software system. Our methodology will ensure that setup and configuration mistakes are avoided to minimize re-work of setup and configuration. For example, while most companies start WMS setup and configuration with receiving, we do the opposite and begin with shipping. We also don’t start setup and configuration without first fully documenting the current state of the business and building a high-level future state design.
  • Configuration Build – Once the build-out of the setup and configuration has begun, Open Sky monitors this process using Agile SCRUM methods. We also guide clients in choosing the best build solution for their specific project implementation needs, which varies in complexity from a one-off to a multi-site, repeatable configuration build.
  • Configuration Testing – Most projects do not put enough emphasis on testing the setup and configuration, which often leads to disappointment when the system is finally turned on. Open Sky will always push for full mock go-lives and days in the life of a JDA RedPrairie system. Our ideal approach is to use real data from existing sources to fully exercise our setup and configuration as realistically as possible.

Data Conversion & Validation

If you are implementing a new JDA RedPrairie system to replace an old one, there is often a large amount of data conversion that needs to take place to reduce re-keying of data. Open Sky has multiple methods for accomplishing data conversion from all types of systems and sources of data. In addition to the conversion of data, our JDA RedPrairie Consultants also place great emphasis on scripting data validation whenever possible. This allows the project team to automatically monitor the quality of the data that will be used in the final system.

Testing

Open Sky has helped several clients with the much needed and often neglected task of creating good solid test plans supported by meaningful test scripts. There are many different types of testing activities required in an implementation or upgrade of JDA RedPrairie and other systems, such as end-to-end interface testing, user acceptance testing of software enhancements, setup and configuration testing, full end-to-end systems testing and full system regression testing. Open Sky’s JDA RedPrairie consultants help clients pick the best possible testing methods. Our technical expertise can help automate the process to allow quick and rapid retesting after defects are corrected.

Go-Live Support

At Go-Live it is all hands on deck. Quite frankly, there is often a shortage of qualified hands within the more demanding environments of 24X7 facilities. Open Sky’s JDA RedPrairie Consultants augment go-live teams by providing additional functional and technical experts who can quickly on board with minimal training and provide the necessary human capital to properly staff and support go-live and ramp-up activities.

Production Sustainment

Even after a perfect, no-chaos implementation of a new supply chain execution software system like JDA RedPrairie, there will be some companies that benefit from retaining key project team members for a little longer. There may be multiple phases to implement, more buildings, more sites, deferred functionality or simply a large number of users or systems that need to become stable. This is the reason that Open Sky offers Production Sustainment services. Ideally, we plan for Production Sustainment before it’s needed so that your key resources are locked in and will not be moved to a new project a few days after the go-live support window closes.

Let Open Sky’s JDA RedPrairie Consultants help you reach new heights of supply chain efficiency today!

The Open Sky Group, LLC is an independent company providing consulting services for RedPrairie Supply Chain Software Solutions and is not affiliated with or endorsed by RedPrairie Corporation, now part of JDA Software Group, Inc. RedPrairie® is a registered trademark of JDA Software Group, Inc.

JDA RedPrairie Consultants | Enhancements

Open Sky’s JDA RedPrairie consultants help clients enhance software functionality within a reasonable time frame and budget to get your operations where you need and want them to be through the following Consulting Services:

GAP Analysis

During the Discovery and Design phases of best-of-breed enterprise software implementations such as JDA RedPrairie, there will undoubtedly be software and/or process gaps that have been identified. It can be very tempting to simply address a gap by implementing a workaround to avoid a software change. Other times it’s equally tempting to build new software to accommodate a process gap. Open Sky’s JDA RedPrairie Consultants have the business acumen and engineering skills to uncover which approach is the best long term solution.

Technical Design

If the implementation has uncovered gaps, interfaces or other technical challenges, those items will need a solid technical design to establish a blueprint for the end solution. Open Sky’s JDA RedPrairie consultants have years of experience that helps clients to avoid future issues by designing a solid solution the first time.

Development & Delivery

One of the wonderful things about a software architecture like JDA RedPrairie is the ability for the end users to add new features and functions using built-in tools. This is often one of the top reasons that JDA RedPrairie is selected over other solutions that do not have this capability. Open Sky’s JDA RedPrairie Consultants can augment a client’s IT staff and provide the needed skills and experience to use those features and tools and get software projects done on time.

Documentation

In addition to receiving a written Technical Design Document, many of our clients ask for written user guides, training videos, flow charts, rollout and rollback plans, etc. Open Sky strongly believes that if documentation is important to our client, it is important to us and our JDA RedPrairie Consultants strive to create top notch deliverables.

Project Management

Open Sky JDA RedPrairie Consultants follow our proven methodology for implementing JDA RedPrairie WMS.  The main focus of our project managers is to remove impediments so that the project can be finished on time and on budget. Our clients love the regular and open communication methods used by our JDA RedPrairie consultants. You always know where your project stands, what the open items are and what is completed.

Let Open Sky’s JDA RedPrairie Consultants help you reach new heights of supply chain efficiency today!

The Open Sky Group, LLC is an independent company providing consulting services for RedPrairie Supply Chain Software Solutions and is not affiliated with or endorsed by RedPrairie Corporation, now part of JDA Software Group, Inc. RedPrairie® is a registered trademark of JDA Software Group, Inc.

JDA RedPrairie Consultants | Integration

Our JDA RedPrairie consultants have deep supply chain software experience that informs our approach to integration and interface projects and includes the following key components:

Integration Architecture Planning

Open Sky knows that a system cannot be designed to merely function at go-live; integration architecture must be designed with the future needs and goals of the business in mind. Our JDA RedPrairie consultants have a proven track record of designing effective and flexible integration architectures that are readily maintained and expanded to accommodate future change and growth.

Interface Mapping and Construction

JDA RedPrairie has provided its users with a wonderful and full featured integration tool that can be used to interface to virtually any system to make the application fit into clients’ overall enterprise solution set.  Open Sky’s years of experience and hundreds of successful projects uniquely positions us to help our clients avoid costly integration failures and mistakes, which are some of the top reasons that implementations of systems like JDA RedPrairie do not occur on time. We simply cannot put enough emphasis on making sure our clients have a solid integration architecture design and team for executing an integration plan.

End-to-End Integration Testing

Open Sky’s JDA RedPrairie Consultants have a rather unique view of end-to-end integration testing.  We don’t view this as a single event, or even a milestone so much as we see it as a continuous process that should be done early and often.  We like to build interfaces in concert with the people who are building the interfaces “on the other end” and make sure that our unit testing is being done via real working interfaces as much as possible.  In this way, by the time our JDA RedPrairie Consultants are ready to perform a complete end-to-end integration test, we are primarily retesting interfaces that have already been tested one or more times. If the end-to-end integration test is the first time messages are getting passed, disappointment is sure to follow.

Data Reconciliation

Data Reconciliation is another area that Open Sky’s JDA RedPrairie Consultants simply cannot emphasize strongly enough. Unfortunately, time and budgets often lead to reconciliation transactions getting cut or deferred from the project plans.  We believe this is a huge mistake. Data reconciliation is a necessary insurance policy that every business should put into place to make sure two systems are talking to each other correctly. To learn more, see our blog post on Data Reconciliation.

Let Open Sky’s JDA RedPrairie Consultants help you reach new heights of supply chain efficiency today!

The Open Sky Group, LLC is an independent company providing consulting services for RedPrairie Supply Chain Software Solutions and is not affiliated with or endorsed by RedPrairie Corporation, now part of JDA Software Group, Inc. RedPrairie® is a registered trademark of JDA Software Group, Inc.

JDA RedPrairie Consultants | Testing and Support

Open Sky’s JDA RedPrairie Consultants conduct many testing activities as a standard part of software projects. It helps eliminate surprises at go-live of a given solution and provides a comfort level to the project team. Our consultants can perform testing, training and support for JDA RedPrairie software products:

Testing

When implementing a best-of-breed enterprise system like a JDA RedPrairie WMS or TMS, several formal test activities and milestones are needed to provide the level of comfort necessary to the project team and keep the project on track. Open Sky JDA RedPrairie Consultants use the following common testing activities that should be executed as part of any software project:

  • User Acceptance Testing of Configuration and Setup
  • End-to-End Integration Testing
  • Regression Testing

These activities are always more successful when good test plans and scripts have been created by people with the blend of knowledge of what the future state needs to look like and how the systems work. Open Sky’s JDA RedPrairie Consultants have successfully owned this process with outstanding results for our clients.

Training

Open Sky offers several training programs that greatly benefit clients who use JDA RedPrairie solutions. Our training takes the approach of not only explaining HOW, but underscores the important reason WHY a system functions as it does. Open Sky training provides you a flexible, cost-effective and customizable method of supercharging your WMS Analysts and other staff. Some of the unique training programs we offer have a heavy technical emphasis and include:

  • Super User Training
  • Support Analyst Training
  • Developer Training
  • System Administration Training

Open Sky can train your staff on key concepts of the JDA RedPrairie product suite including Integrator, MOCA, MOCA Reports, Data Driven Applications (DDAs) and more. Our training for Developers can also include a complete Software Development Life Cycle (SDLC) strategy with revision control and deployment automation options.

Documentation

Open Sky’s JDA RedPrairie consultants assist in not only the development of business processes appropriate to your organization, but in documentation of those processes, giving you an accurate resource and training tool for current and future staff. The most frequently requested types of documentation include, written user guides, training videos, flow charts, rollout and rollback plans, etc.

Support & Maintenance

When Open Sky’s JDA RedPrairie Consultants deliver software, scripts, labels, reports, etc., there will be a need to provide support and maintenance of what was delivered. Open Sky has setup a helpdesk that can be accessed 24X7 to log Incidents needing investigation. This can be done through email or online through our Client Portal.

Even after a perfect, no-chaos implementation of a new supply chain execution software system, there will be some companies that benefit from retaining key project team members for a little longer to augment the vendor support. There may be multiple phases to implement, more buildings, more sites, deferred functionality, or simply a large number of users or systems that need to become stable. This is the reason that Open Sky’s JDA RedPrairie consultants offer Production Sustainment services. Ideally, we plan for Production Sustainment before it’s needed so that your key resources are locked in and will not be moved to a new project a few days after the go-live support window closes.

Often we find new clients in a state where they no longer have a testing environment that replicates production. Open Sky helps clients re-create a testing environment and then synchronize that environment with production. We also teach clients how to maintain that environment going forward.

Let Open Sky’s JDA RedPrairie Consultants help you reach new heights of supply chain efficiency!

The Open Sky Group, LLC is an independent company providing consulting services for RedPrairie Supply Chain Software Solutions and is not affiliated with or endorsed by RedPrairie Corporation, now part of JDA Software Group, Inc. RedPrairie® is a registered trademark of JDA Software Group, Inc.