The client in focus is a large manufacturer of consumer goods with distribution centers across the United States. The client faced several challenges in its transportation management capabilities, including a lack of visibility into shipment tracking, inefficient routing, and carrier capacity constraints. The company’s transportation costs were also higher than industry averages, leading to lower profitability and reduced competitiveness.

The Results:

With Open Sky Group as their implementation provider, the client was able to see several benefits of a TMS including:

1. Reduced transportation costs: The client was able to reduce their transportation costs through optimized routing and carrier selection.
2. Improved delivery times: The TMS optimized the client’s shipping routes, reducing delivery times.
3. Better carrier management: The TMS provided the client with end-to-end visibility into their shipments, enabling them to manage carriers more effectively and reduce carrier-related issues.
4. Improved customer satisfaction: The client was able to provide their customers with more accurate delivery times and better shipment tracking, leading to higher levels of customer satisfaction.

Conclusion:

Open Sky Group’s TMS implementation helped the client optimize their transportation operations, reduce transportation costs, and improve service levels. By implementing a TMS, the client was able to gain end-to-end visibility into their shipments, optimize their shipping routes, and choose the most efficient and cost-effective carriers. As a result, the client was able to improve their profitability, competitiveness, and customer satisfaction.